Tellink's Outsource Technology Management supplies the people and the resources to insure the successful acquisition, implementation, and management of technology.

In the post Dot Com age there has been a shift back to tried and true business principles. Businesses must be profitable to prosper and grow; current technology provides tools essential to business success. Keeping up with the changes in technology has become a full time job and is critical to making the right choices in purchasing and ongoing management.

Benefits of Outsource Management:

• Improve customer service with a more efficient work force
• Control technology costs
• Promotes right sizing
• Insure maximum utilizations of all available technologies
• Only pay for time worked and skilled level required
• Lower FTEs
• Increase profitability

Features of Outsource Management:

• Business Process Analysis
  Implementing technology that allows your business to run more efficiently.
• Systems Management
  Web based database management for all equipment and voice/data services.
• Service Call Triage
  Web based service call dispatch for equipment and voice/data services.
• Remote Dial In
  For system adds, moves and changes.
• Project Management
  Contract negotiations, project planning, vendor management, specification and programming requirements.
• Billing Support
  Invoice review and validation for all voice/data circuits.