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With an uncompromising commitment to client satisfaction, Tellink is the single source you can depend upon to deliver the best in Computer Support services. From the installation of basic networks to the design and implementation of sophisticated enterprise server systems, we will partner with you, complementing and enhancing your company's own capabilities in the following areas:
System Design, Implementation and Management
Tellink’s system engineers provide a wide range of support services for both long-term and short-term projects. Tellink analyzes client needs and then designs, configures, and supports complete end-to-end computer systems. This encompasses everything from needs analysis to configuring workstations, servers, and Internet connections.
Hardware and Software Procurement
Tellink recommends a full line of brand-name workstations, servers, peripherals, and network equipment, and software from leading manufacturers and publishers. Tellink’s planning & design engineers can recommend and implement scalable hardware and software solutions that best fit your company’s needs.
Network Security & Internet Firewalls
When a networked personal computer connects to the Internet, it may open a security hole through which intruders can copy, alter or delete private files or disrupt the network. A well-planned, well-secured network is an essential precaution for Internet access, even for a company with no known adversaries. Tellink’s consulting engineer's can recommend industry's leading firewalls for secure connections to the Internet and to remote corporate sites.
A well-secured network is also an essential precaution against unauthorized internal access to sensitive and confidential files. While firewalls protect against external threats from the Internet, a company must also consider internal threats. Tellink engineers can help clients assess and manage user level access, network operating system security, and proper user training for storing, transferring, and sharing data.
Tellink can also assist with Internet content filtering to restrict employee access to Internet sites inappropriate for the workplace or the company's business.
High-Speed Internet Access
Tellink recommends high-speed access to the Internet and finds cost effective prices and bandwidths from 128 Kbps to 2.3 Mbps; we also consult on multi-megabyte services up to 100 Mbps.
Disaster Recovery
Tellink can assist companies in developing a disaster recovery plan for both voice and data services. We can recommend, data storage facilities, routing recovery, and, recovery facilities all designed to meet the need of the emergency.
Virtual Private Networking - a WAN Alternative
Tellink can recommend secure Virtual Private Network (VPN) solutions to link remote users and offices. This can be accomplished by using the Internet in concert with robust firewalls, high-level data encryption, and sophisticated techniques to verify authorized users, locations, and terminals.
Technology Planning
Tellink can assist the client company in establishing a comprehensive technology plan. This type of managed planning will help a company determine their needs for voice and computer services and the steps necessary to support those needs.
Technical Consulting
Tellink offers comprehensive consulting services to analyze your business needs with respect to computer networks; to assess your existing network configuration and usage; and to interact with service, equipment, and software vendors on the your behalf.
Often, a company has multiple vendors and platforms for network hardware, software, and access services. Coordinating a system upgrade or rectifying a technical problem among multiple vendors is often a difficult, time-consuming project. Tellink has the technical expertise to coordinate such upgrades and resolve problems effectively.
Tellink’s services are available for one-time projects and on a continuing basis. Tellink engineers can isolate and rectify network problems, which can eliminate bottlenecks and provide significant performance improvement.
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